Effective Date: August 6, 2024
Caring and Sharing Rochdale (CAS) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our services, visit our website, participate in our programs, or submit information through our online forms, including third-party applications such as Google Forms. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you provide to us directly, such as:
- Name
- Contact details (email address, phone number, postal address)
- Date of birth
- Demographic information (e.g., gender, ethnicity)
- Payment information (for donations or event registrations)
- Any other information you choose to provide
1.2 Information Collected via Online Forms and Applications
When you fill out forms on our website or through third-party applications such as Google Forms, we may collect additional information, including but not limited to:
- Responses to survey questions
- Feedback and comments
- Preferences and interests
- Information relevant to volunteer applications or service requests
1.3 Non-Personal Information
We may collect non-personal information automatically when you visit our website, including:
- IP address
- Browser type and version
- Pages visited
- Time and date of visit
- Referring site details
2. How We Use Your Information
2.1 To Provide and Improve Our Services
We use your personal information to:
- Provide you with the services, support, and information you request
- Process donations and manage event registrations
- Communicate with you about our activities, programs, and events
- Personalize your experience with our services
2.2 For Internal Operations
We use non-personal information for:
- Analyzing and improving our website performance and functionality
- Understanding how our website is used to enhance user experience
2.3 For Responding to Online Forms and Applications
We use information collected via online forms and third-party applications to:
- Understand your needs and preferences
- Improve our programs and services
- Tailor our communications and outreach efforts
- Engage with volunteers and manage volunteer activities
- Conduct monitoring and evaluation of our programs
- Generate reports for internal review and external reporting purposes
2.4 Legal Obligations
We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, as long as those parties agree to keep this information confidential.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal information.
- Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.
- Objection: You can object to the processing of your personal information in certain circumstances.
- Restriction: You have the right to request the restriction of the processing of your personal information.
To exercise any of these rights, please contact us at the details provided below.
6. Third-Party Links and Services
Our website may contain links to third-party websites, applications, and services that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Caring and Sharing Rochdale
Address: 78 Yorkshire Street, Rochdale OL16 1JU
Email: info@caringandsharingrochdale.org
Phone: 01706527880
Thank you for supporting Caring and Sharing Rochdale. Your privacy is important to us, and we are committed to protecting your personal information.